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Tag Archives: Usage
Several years ago I was discussing usage statistics with Ann Snoyenbos from ProjectMUSE during a break in a conference. We concluded that there would very likely come a point when usage (as measured by full text downloads) would plateau and we would no longer see increases in the number of documents being opened from any specific electronic resource. Would that reflect a situation where all researchers in the institution are fully aware of the resource and are using it in the most effective way to support their research?
I was one of a number of people in the room who sat up smartly when Ross MacIntyre opened his presentation at the 2012 UKSG conference by saying that spreadsheets are a waste of intellectual ability. Monitoring and Evaluation (M&E) is crucial, and we need the appropriate information to inform and support our decisions, but this information is a means to an end and it is all too easy to get so involved in collecting and storing the information that we run out of time or energy to do anything with it. Librarians have moved beyond the point where just having the data is enough, we now see this a way to improving our library service. Time and effort needs to be focussed on interpretation and use, not downloading statistics and finding our own methods (usually in Excel) to produce comparable reports.